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OPEN POSITION – Customer Care Manager

Position: Customer Care Manager (CCM)

BS
Schedule:PT to FT

We know why you became a care professional. You wanted to make a difference in peoples’ lives, and you wanted a career that offered more. At BrightStar Care, we become part of our clients’ lives. We provide the highest quality care to people when they are most vulnerable and need our help. That’s why our people are our greatest asset.

Position Responsibilities Summary:
The Customer Care Manager is responsible for scheduling of field staff, managing all touch-points (field staff,
care recipient and family caregiver) and client care standards, and ensuring the branch meets or exceeds inquiry
conversion goals.

Click HERE FOR A FULL JOB DESCRIPTION and to learn how to apply!

CLICK HERE TO VISIT OUR CAREER CENTER

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What are you thankful for and do you express this daily? What if we told you that such gratitude could be rewarded with better health? “Thousands of years of literature talk about the benefits of cultivating gratefulness as a virtue,” says University of California Davis psychology professor Robert Emmons. Grateful people – those who perceive gratitude as a permanent trait rather than a temporary state of mind – have an edge on the not-so-grateful when it comes to health, according to Emmons’ research on gratitude. Through a recent movement called positive psychology, mental health professionals are taking a close look at how virtues such as gratitude can benefit our health. Here are some of the findings, according to WebMD: Stress buster It’s no secret that stress can make us sick, particularly when we can’t cope with it. It’s linked to several leading causes of death, including heart disease and cancer, and claims responsibility for up to 90 percent of all doctor visits. “Gratitude research is beginning to suggest that feelings of thankfulness have tremendous positive value in helping people cope with daily problems, especially stress,” Emmons says. Immune booster Grateful people tend to be more optimistic, a characteristic that researchers say boosts the immune system. In one study, first-year law students under stress found that, by midterm, students characterized as optimistic (based on survey responses) maintained higher numbers of blood cells that protect the immune system, compared with their more pessimistic classmates. Optimism also can help those with serious health conditions. In separate studies, AIDS patients and people preparing for surgery, had better health outcomes when they maintained attitudes of optimism. Gratitude in the face of loss Recent findings show adversity can boost gratitude. In a web-based survey tracking the personal strengths of more than 3,000 American respondents, researchers noted an immediate surge in feelings of gratitude... Read Original Article

Here are some new updates as of February 19, 2015 related to new restaurant locations available in the Conejo Valley:

Famous Daves (BBQ) in Westlake Village has closed and the landlord has received multiple offers for lease this location.  It may remain as one large restaurant or become two or three.  Stay tuned for who the new tenant(s) will be.

Vitello’s Italian Restaurant in Westlake Village is on the market for lease.  Stay tuned for who the new tenant will be (DJM Commercial (me) has some interested clients so I hope it’s one of mine!).

Hunan Chinese Food in Westlake Village (3825 E. TO Blvd) is for sale so stayed tuned for a new tenant in this retail center (North Ranch Mall where Trader Joes is located).

Veggiemore (Kosher Israeli vegetarian and fish only) in the Agoura Hills City Mall at 5905 Kanan Road in the retail center where Agoura’s Famous Deli is located is for sale so stay tuned for who the new tenant is there.  DJM Commercial is representing Veggiemore.

Leila’s in Oak Park is for sale and the owner of Leila’s just opened a new restaurant in the Regency owned retail center where Sprouts and Gelsons  markets are in Westlake Village where Fins Seafood used to be.

A new Indian restaurant called Anarbagh (they have multiple locations) is opening around March, 2015 at 30853 Thousand Oaks Blvd in the North Ranch Gateway Center where China Garden currently occupies.  DJM Commercial represented the tenant here.

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  We recently had a customer call us and ask for a quote of what the cost would be to video record her event.  During the conversation, our technician asked her who would be providing the audio support for the event – She replied that the in-house team would be responsible for event audio.  This is often the case when someone decides to “shop around” for each individual part of their audio and visual needs. Sometimes shopping around for the individual aspects of your event production has its benefits, however are each of these companies getting together before your event to make sure that all of your needs are covered?? In this case the predicted benefits did not outweigh the problems with the outcome.  We had explained to the customer beforehand that by only producing the video, we would have no control over the quality of the audio for her recording.  Sure enough, during the presentation there were constant interruptions with the audio and the microphones had to be switched out multiple times which greatly affected the quality of the video.  Now not only can the video not be played continuously, the editing costs could potentially be greater as well as it will take some creativity and additional effort to cut out low quality portions. This example can be applied to almost any type of event.  If your lighting guy is not in communication with the person providing the projection prior to your event then the quality of the projection could be seriously affected.  If your staging person hasn’t spoken to your audio portion the stage may be too far to connect to an appropriate power source. This is why we at LCS pride ourselves on our turnkey event solutions.  We will build what you need, specific for your event and venue from the ground up.  We know that no two events are the same so we won’t give you something designed for someone else!  We can also be your one stop shop for everything that plugs in at your event.  We will also walk through your venue and help you... Read Original Article
  We recently had a customer call us and ask for a quote of what the cost would be to video record her event.  During the conversation, our technician asked her who would be providing the audio support for the event – She replied that the in-house team would be responsible for event audio.  This is often the case when someone decides to “shop around” for each individual part of their audio and visual needs. Sometimes shopping around for the individual aspects of your event production has its benefits, however are each of these companies getting together before your event to make sure that all of your needs are covered?? In this case the predicted benefits did not outweigh the problems with the outcome.  We had explained to the customer beforehand that by only producing the video, we would have no control over the quality of the audio for her recording.  Sure enough, during the presentation there were constant interruptions with the audio and the microphones had to be switched out multiple times which greatly affected the quality of the video.  Now not only can the video not be played continuously, the editing costs could potentially be greater as well as it will take some creativity and additional effort to cut out low quality portions. This example can be applied to almost any type of event.  If your lighting guy is not in communication with the person providing the projection prior to your event then the quality of the projection could be seriously affected.  If your staging person hasn’t spoken to your audio portion the stage may be too far to connect to an appropriate power source. This is why we at LCS pride ourselves on our turnkey event solutions.  We will build what you need, specific for your event and venue from the ground up.  We know that no two events are the same so we won’t give you something designed for someone else!  We can also be your one stop shop for everything that plugs in at your event.  We will also walk through your venue and help you... Read Original Article
5 Better Uses for Your Business Blog
Blogging has come a long way from the days of telling people what you ate for breakfast. Your website’s blogging capability is an indispensible marketing tool. Are you using it to its fullest? Yes, ... Read Original Article
In our last post, we shared some ideas for combating seasonal affective disorder or just a hum-drum day with some mood-boosting activities. And now, we’re back with more feel-good ideas to help you kick your winter blues and to add some pep to your step just about any time. Drink hot chocolate. A recent study found that sipping a drink containing cocoa flavonols improved participants’ moods and levels of alertness, even as they tried to hammer out a series of challenging math problems. So go ahead and savor some hot cocoa made with lowfat or skim milk and dark chocolate. The protein and carbs in the milk will help keep your blood sugar levels stable until lunch, which will help you hold on to your mood momentum. Take a moment to assess yourself. Don’t jump out of bed right when you open your eyes in the morning. Instead, take five minutes to pay attention to your body and notice if you feel any stiffness, then do some light stretching while breathing deeply, suggests Lynn Louise Wonders, LPC, RPT-S, RYT, a psychotherapist and yoga teacher in Marietta, Ga. Envision the negative. You’ve probably heard that gratitude is a mood elevator, but here’s a surprising twist to that tactic: Think about a positive event from your life – how you got your dream job or met your ideal partner, for instance – and then imagine what your life would be like if the event hadn’t happened. Though it seems like this would have the opposite effect, it actually improved the mood of one study’s participants more so than simply thinking of the positive event itself. Breathe in some mint. Researchers found that sniffing peppermint enhanced mood and attention while also fighting fatigue. Try keeping a bottle of peppermint essential oil or bag of peppermint tea on your nightstand so you can inhale the positive scents right as you wake up. Another happiness helper is chewing gum, which elevated the moods, alertness and attention spans of another study’s participants. Smile. There’s one thing... Read Original Article
In our last post, we shared some ideas for combating seasonal affective disorder or just a hum-drum day with some mood-boosting activities. And now, we’re back with more feel-good ideas to help you kick your winter blues and to add some pep to your step just about any time. Drink hot chocolate. A recent study found that sipping a drink containing cocoa flavonols improved participants’ moods and levels of alertness, even as they tried to hammer out a series of challenging math problems. So go ahead and savor some hot cocoa made with lowfat or skim milk and dark chocolate. The protein and carbs in the milk will help keep your blood sugar levels stable until lunch, which will help you hold on to your mood momentum. Take a moment to assess yourself. Don’t jump out of bed right when you open your eyes in the morning. Instead, take five minutes to pay attention to your body and notice if you feel any stiffness, then do some light stretching while breathing deeply, suggests Lynn Louise Wonders, LPC, RPT-S, RYT, a psychotherapist and yoga teacher in Marietta, Ga. Envision the negative. You’ve probably heard that gratitude is a mood elevator, but here’s a surprising twist to that tactic: Think about a positive event from your life – how you got your dream job or met your ideal partner, for instance – and then imagine what your life would be like if the event hadn’t happened. Though it seems like this would have the opposite effect, it actually improved the mood of one study’s participants more so than simply thinking of the positive event itself. Breathe in some mint. Researchers found that sniffing peppermint enhanced mood and attention while also fighting fatigue. Try keeping a bottle of peppermint essential oil or bag of peppermint tea on your nightstand so you can inhale the positive scents right as you wake up. Another happiness helper is chewing gum, which elevated the moods, alertness and attention spans of another study’s participants. Smile. There’s one thing... Read Original Article
Facebook Page vs Facebook Group
If you’re just getting started in the social media race, you might be at a crossroads when it comes to Facebook. Depending on what type of organization you have, you could be deciding between ... Read Original Article
What do the Marx Brothers, a chimpanzee and a local senior have in common?

Charles, a senior residing in Thousand Oaks, California, recently told me his story, dating back to the 1950’s while he was serving as an airman for the US Air Force. While based in Las Vegas, Charles entered a yearly public swimming competition. He won three races. Prior to that, no one had won that many races in the day of competition. The Air Force noticed. It just so happened that a pool was being constructed on the base near Anchorage. Charles was quickly transferred...

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Synergy Business Connections helps businesses grow through relationship marketing and we follow the exclusive category format with one member per Conejo Chamber of Commerce business sub-category. Your business sub-category appears on your Conejo Chamber profile page, right under your business name, to see if your category is eligible. We welcome you to join us at a meeting as our guest to experience the Synergy network for yourself.

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What makes the Conejo Valley special, unique or interesting?

I like to call Thousand Oaks "the biggest little town in the country." Even though its size is well over 100,000 residents, it still has a small town feel. You are liable to see someone you know every time you go out. I also like the fact that it has protected itself from the blight that has ruined so many other communities in Southern California by restricting things such as billboards, building structure and height, paid parking lots, and corner strip malls. 

— Cary Ginell - VC On Stage

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